Service Portal Concept for Mac PC Rescue.
An informational proposal exploring a connected system for customer requests, shop administration, repair tickets, diagnostics, payments, status lookup, and an optional in-store kiosk.
Explore FeaturesPublished on Potter Service as a project-concept presentation. This is not the Mac PC Rescue production website or completed service portal.
One backend. Focused experiences.
Admin, customer, kiosk, and optional simple status experiences can share the same underlying service information.
Project Concept & Experience Disclaimer
This website presents a project concept and possible feature ideas for discussion with Mac PC Rescue. The layouts, workflows, example data, statuses, pricing fields, and preview interfaces are demonstrations only and may change before or during development.
This concept is not presented as professional consulting or professional service-industry system design. Bow and Potter Service do not represent themselves as professionals in the repair-service management field. The ideas shown are proposed from a practical project-development perspective for client review, feedback, and approval of the general direction.
Website requests can flow into Admin.
Customers could request information/service or use Call, Text, and Email options. Online requests can appear in Admin for staff follow-up and possible conversion to a customer and ticket.